Governing Bodies

*All third party collection agencies are regulated by the Federal Trade Commission and the Fair Debt Collection Practices Act (FDCPA). The FDCPA is a listing of the regulations for collection agencies.  Also, we are kept abreast of new laws and developments by the American Collector’s Association International (ACAI).  Alliance also adheres to all applicable rules and regulations under the Health Insurance Portability and Accountability Act (HIPAA).  Every agency is also further regulated by local and state laws and statutes.  Check with your state to see what laws apply to collection agencies in your area.

Secondary Processing

Alliance Consumer Solutions, Inc’s processing team handles accounts once they have been thoroughly worked by our collection specialists and all efforts to get the consumer to pay by conventional means are exhausted.  Once the account is in our office, we attempt to determine the employment status of the consumer and their “ability to pay”, research each account individually and after receiving permission to sue from you, we have a network of attorneys that can proceed with legal action against that consumer as necessary and feasible.

Our Tools

At Alliance Consumer Solutions, Inc, we utilize many tools to recover past due balances from consumers that are often less than willing to pay a past due balance.  Here are a few areas that may be of interest to you.  These are general tools but we can provide you with a more detailed listing if you like.

  • High speed data processing
  • Advanced data analytics and encryption for your security and the security of your debtors
  • Professional, experienced skip tracers
  • Online access at each station for cross referencing and accurate phone searches
  • Professional legal services
  • Data conversion for ease of account placement
  • Professional affiliations to include the American Collector Association International
  • Credit scoring to speed up collection on your accounts
  • Predictive dialer services that increase productivity

Sample Patient Financial Responsibility Wording

“I agree to pay up to ____% of the unpaid balance for collection fees, or alternatively the maximum lawful fee, at such time my account is placed with a collection agency.  I further understand that I am responsible for reasonable collection costs and in the event the account is referred to an attorney for collection, I agree to be liable for such additional reasonable court costs and attorney’s fees as may be determined by a court.”

Disclaimer: Although we are professionals in the collection industry, we are not attorneys and always encourage you to contact your legal counsel on issues of law.